Losyk’s (2002) ‘How to conduct a performance appraisal’ is a brief snapshot on what he considers to be key elements of delivering positive and productive performance appraisals. He argues that understanding our biases is the “biggest challenge that impedes an effective performance review”. So what sort of biases are...

Recommended Reads: Gray, G. (2002), ‘Performance appraisals don’t work’, Industrial Management, March/April. Gray’s article ‘Performance appraisals don’t work’ (2002) is a paper which says that the process of conducting performance appraisals does not elicit the desired behaviours required from employees in the workplace. As a HR professional- you...

Recommended Reads: Garavan, T.N., Morley, M., and Flynn, M. (1997), ‘360 degree feedback: its role in employee development’, Journal of Management Development, Vol. 16, No. 2, pp. 134-147, MCB University Press. In terms of communication management and performance feedback in the workplace, the 360 degree feedback methodology is becoming an increasingly common...

Recommended Reads: Abraham, S.E., Karns, L.A., Shaw, K., and Mena, M.A., (2001), ‘Managerial competencies and the managerial performance appraisal process’, Journal of Management Development, Vol. 20, No. 10, pp. 842-852, MCB University Press. Abraham et al’s (2001) study initially surveys the literature concerning the term “competency”, identifying that...

I would recommend a read of this article by David Rolleston (Associate Director of Robert Walters Melbourne) by on performance appraisals. It might also be useful to send around to your clients as it sends a key message- preparation is the key!