Recommended Reads: Steelman, L.A., and Rutkowski, K.A., (2004), ‘Moderators of employee reactions to negative feedback’, Journal of Managerial Psychology, Vol. 19, No. 1, pp. 6-18. Steelman & Rutkowski’s (2004) paper provides a valuable contribution to the area of performance feedback as it examines moderators of employee reactions to negative feedback....

Losyk’s (2002) ‘How to conduct a performance appraisal’ is a brief snapshot on what he considers to be key elements of delivering positive and productive performance appraisals. He argues that understanding our biases is the “biggest challenge that impedes an effective performance review”. So what sort of biases are...

Recommended Reads: Garavan, T.N., Morley, M., and Flynn, M. (1997), ‘360 degree feedback: its role in employee development’, Journal of Management Development, Vol. 16, No. 2, pp. 134-147, MCB University Press. In terms of communication management and performance feedback in the workplace, the 360 degree feedback methodology is becoming an increasingly common...