Good morning and happy Wednesday to everyone. Just felt like sharing a recent HR win at my workplace. The Climb isn’t over yet- but it is rewarding to get the feeling that things are starting to shift. I’ve been working really hard on culture here, and by that I mean how we do things. I could use a number of HR buzz words, but really when it comes down to it-...

I’ve spoken a lot about change recently, and perhaps that’s because the last few years has meant huge changes for me in terms of my working life and also my personal life. We know that everyone is impacted differently by change, and we can even point to models where people talk about the various stages people go through; like denial, resistance, exploration and...

This morning I was reading an article by Towers Perrin called ‘Ten Tips to Help Your Employees Manage Change in Uncertain Times’ and they had a couple of great ideas that I really loved. Of course there are the commonly articulated tips like for example, make sure you clarify your strategy and vision for dealing with the economic uncertainty as this...

Previously I’ve spoken about organisational change, change management and emotional intelligence which are all timely issues right now. In addition to these areas, I like to highlight the importance of the communications strategy in managing organisational change. Covin and Kilman’s (1990) research note that: ‘Failure to share information or to inform people...

We also communicate non-verbally using what is known as paralanguage. This includes features such as “speech rate and intensity; pitch, modulation and quality of voice; and articulation and rhythm control” (Hargie et al. 2004, p. 55). Paralanguage is an important form of non-verbal communication when you consider situations in the working environment such as...